2024: A Quick Look Back at an Incredible Year
As 2024 comes to a close, we at QuickFacts are reflecting on an incredible year filled with growth, innovation, and milestones. Together with our amazing clients and partners, we’ve made strides toward making insurance brokers' lives easier every single day. Grab a cup of coffee (or tea), and let’s look back at our journey this year.
Building Better Tools for Brokers
Building Better Tools for Brokers
2024 was all about rolling out new solutions that matter. This year, we launched three new products: High Value, QuickDrive, and Farm. Each one is designed to empower brokers with smarter tools and resources, saving them time to focus on what really matters: serving their clients. To further support this mission, we grew our team by 30% in 2024, allowing us to better serve our brokers. And guess what? We’re not done yet—stay tuned for more product launches early in 2025!
Key KPIs
Key KPIs
Here are some numbers to show just how much we’ve accomplished this year:
- Carrier Manual Updates Completed: 640
- Comparison Resources Built: 89 (28 Retail, 26 Farm, 35 High Value)
- Documents Opened Through our Platform: 222,299
- Total Sign-ins to our Platform: 232,876
- Pages Viewed on our Platform: 1,295,224
- Top 5 most viewed pages:
- Monthly Payments - Direct Bill Payment Options
- TAG - Theft Tracking
- Overland Water Sewer Backup
- ATVs
- Motorcycles
- Cost and Time Savings Per Broker:
- On average, brokers saved 65 minutes per day in 2024. That is equivalent to $31.75 in wages, per broker, per day!
And here’s a stat that makes us beam with pride: Together, our tools saved brokers a whopping 570,654 hours in 2024! Time well saved.
Connecting With Our Customers
Connecting With Our Customers
As a customer-first company, nothing excites us more than growing alongside our community of brokers. From growth to nurturing existing client relationships, here are some important milestones of 2024:
- Overall company growth in 2024: 146%
- Net promoter Score: 65
- Live chats handled by our team: 1,110
- Prizes won by QuickFacts Users: 40
- We like to have fun at QuickFacts! Whether it's themed contests, survey draw winners or Holiday gifts, we had 40 users win prizes in 2024.
Every interaction counts, and we’re grateful for each opportunity to support our brokers and their businesses.
On the Road and in the Air
On the Road and in the Air
QuickFacts’ commitment to collaboration meant plenty of travel this year. From tradeshows to boardrooms, we went far and wide to connect with brokers and industry leaders. Let’s break it down:
- Flights taken: 30+
- Hotel nights logged: 50+
- Tradeshows attended: 11
- In 2024, QuickFacts traveled across North America, connecting with brokers and industry leaders at 11 major events. From Quebec’s RCCAQ to Alberta’s IBAA and Ontario’s IBAOcon, we deepened relationships, explored regional insurance needs, and showcased innovative solutions. Our journey also took us to U.S. conventions like BIG I Connecticut, tech-focused events like Amplify, and global collaborations with Acturis, reinforcing our commitment to collaboration and innovation.
- Provinces and states visited: 10
- In 2024, QuickFacts covered 10 provinces and states, connecting with communities across Canada and the U.S. From our home turf in Nova Scotia to Quebec, Ontario, and all the way to British Columbia, we engaged with brokers coast to coast, tailoring solutions to regional needs. Internationally, visits to New York and Hartford, Connecticut, allowed us to meet and collaborate with industry leaders in key U.S. markets, beginning our US expansion plan.
- Most Expensive Uber Ride: $120
Moments to Celebrate
Moments to Celebrate
This year was also about taking the stage—literally. We hosted and participated in numerous presentations, including:
- Our first-ever board meeting (a major milestone!)
- Women in Insurance, Niagara Presentation
- Acturis User Group Meeting Presentation
- IBAOcon Presentation
- AIBC: Leading Through Change Presentation
- Insurtech Hartford: Pitch Night Competition
- ezITV Webinar with IBANB
- Amplify 2024 Presentation
Along the way, we’ve racked up awards that remind us why we do what we do. Some of our proudest accolades include:
- Being named a 2024 Top Insurance Employer by Insurance Business Canada
- Taking home the Most Innovative and Best Product/Solution Fit awards at Insurtech Hartford’s Pitch Night
- Recognition at Amplify 2024 in the IBAC-led Stackathon as Best Knowledge Base.
Here’s to more success in 2025!
The Big Picture
The Big Picture
We’ll wrap up with our favorite stat: In 2024, QuickFacts helped brokers save a total of 570,654 hours of work. That’s time brokers could spend building relationships, expanding their businesses, and maybe even taking a well-earned break.
Thank you for being part of our journey. Here’s to another year of making insurance simpler, smarter, and better—together.
We're excited to keep sharing our journey and future developments with you. To stay updated on QuickFacts' latest milestones, innovations, and industry insights, sign up for our newsletter today!
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